This article is for group admins. If you're a new admin, get a tour of Lumatic. Manage your group by logging in, tapping the menu in the upper left, then tapping your group's name. If you don't see your group's name, then you're not an admin of your group.


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Booking popcam and capturing headshots

Capture headshots with Lumatic. Add Virtual Headshots to let people take headshots with their own devices. Add popcam Headshots to let people get headshots from a professional headshot kiosk.


Here's how to book popcam:

  1. On your group's "photos" tab, tap "+", then tap "headshots".
  2. Add a name to your gallery.  We suggest adding the date of your event to the name so you can easily reference it in the future.
  3. Use the "pencil" icon to upload and select a custom backdrop for your event.  You can do this later before your event, too.
  4. Use the "Add popcam booking" button to select your dates, add an address, and select the contact for the shipping label and communications regarding shipment status.


NOTE: the shipping contact must be a member of your group.  If you'd like to ship to another person not in your group, add additional address information (e.g. an apartment or suite), or have any other questions, please contact your account owner.

    

            5. Review your booking info, and tap "Book". You'll be charged credits for each service you book; if you don't have credits, you'll need to enter payment information to pay the amount shown. Here's more about credits.


Combine virtual and popcam headshots to maximize options for your group.


Once entered, your booking will be listed as pending until our Fulfillment Team confirms the booking. Once confirmed, you'll receive an email with additional information.


The event gallery will appear on your "Photos" tab, and you can tap the three dots and select "edit shoot" to view and edit the booking. 


Please enter all bookings at least two weeks before the event date to ensure all your service requests are fulfilled.  Note that entering a booking fewer than two weeks before your event date may result in services not being fulfilled.



About backdrops

Choose any backdrop to be applied to the headshots. Set up multiple headshot galleries, each with their own gallery, to leverage unique backdrops for different audiences.


During booking choose the backdrop you want, or upload your own. Whichever backdrop you choose will be applied to your headshots. You can update the selected backdrop any time, and all headshots captured from then on will be placed on that backdrop.


When people take their headshot, they'll get the backdrop you chose. Once they get their headshot, they can tap "Backdrops" to download their headshot on any of Lumatic's default backdrops.



About Virtual Headshots

Virtual Headshots let people take their own headshots using their phone


Enabling virtual headshots gives you a Headshot Link that you can share anywhere. Post it on onboarding forms, "Get a headshot" campaigns, or anywhere else.


People who tap your link will be prompted to take their own headshot using their phone. Then, they'll receive their edited headshot instantly; ready to share. Plus, their edited headshot will be in your gallery, for your team to use as needed.



About PopCam Headshots

PopCam Headshots let people get professional headshots from an easy-to-use kiosk


You'll pick the start and end date when you want PopCam. PopCam will arrive at the address you provided the day before your start date. PopCam will be shipped to you in a black case with a large yellow sticker. Once PopCam arrives, put it wherever you want; setup takes just a few minutes and only takes a 5x5 space (actual footprint is ~2'x2')


During your shoot, PopCam will take professional headshots. People who use PopCam will receive their edited headshot instantly. PopCam automatically edits everyone's headshots, so you don't have to worry about the background.


The day after your end date is over, you'll put PopCam out for UPS pickup.


Depending on the type of headshots you're capturing, PopCam may ask users for their "IDcode". If so, PopCam will tell them how to get their IDcode.


If needed, here's PopCam setup and support


Feel free to send this to your members:

PopCam is arriving soon to capture everyone's headshots. PopCam is an automated headshot kiosk that lets you take your headshot any time. Here's how it works...

  1. Arrive, and show PopCam your IDcode (found on your Lumatic account)
  2. Pose for your headshots
  3. Choose your favorites. Or, take more until you're happy


Your edited headshot will be delivered instantly. Log in or sign up for Lumatic at www.lumatic.app.



Editing your headshot gallery

On your "Photos" tab, on your gallery, tap the pencil "edit" button to manage your services.


To enable/disable Virtual Headshots, tap the switch next to the "Virtual Headshots" title


To add PopCam Headshots, tap "Add" next to the "PopCam Headshots" title


To edit PopCam Headshots, tap the PopCam's card.


Note that cancelations made too close to the shoot date may result in your account still being charged for the service.



Receiving your headshots

No matter how they're captured, every headshot will be edited and delivered to your gallery AND delivered to the person in the photo.


Crowdsourcing photos are delivered instantly.


PopCam photos are delivered instantly; unless PopCam has poor cell signal, in which case photos will upload when PopCam has better signal.




Need more help?

Email help@popcam.me