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Popcam headshots kiosk setup



STEP 1 - Find the best place for popcam: near an electrical outlet, ideally in front of a shaded window. Don't worry about the background.

 

STEP 2 - Open the case (press the latch buttons to release them), and take popcam and the stand out of the case.


STEP 3 - Set up the stand: Spread the stand's legs as wide as possible, then raise the stand's post near the top and tighten the post's knob.


STEP 4 - Put popcam on the stand, vertically, and plug it into an electrical outlet.


STEP 5 - In the popcam app, follow the prompts to scan the SHOOTcode you received via email.


STEP 6 - Follow the on-screen setup prompts, then press "Start Shoot".



Tips for the best lighting 

  • Position popcam in front of a shaded window to get diffused light, with the back of popcam facing the window
  • Avoid placing popcam directly under strong light sources, otherwise your subject's hair may be awkwardly lit.
  • Make sure your subject stands within arms-length or ~3' of popcam, so popcam's built-in lighting reaches the subject well.



Popcam group photo kiosk setup 


STEP 1 - Find the best place for popcam: near an electrical outlet, in a good spot, and pointed at a great backdrop.

 

STEP 2 - Open the case (press the latch buttons to release them), and take popcam and the stand out of the case.


STEP 3 - Set up the stand: Spread the stand's legs as wide as possible, then raise the stand's post near the top and tighten the post's knob.


STEP 4 - Put popcam on the stand, vertically, and plug it into an electrical outlet.


STEP 5 - In the Group Photo app (Salsa or Fiesta, depending on your popcam), find your event, then tap "Start Event".


NOTE: If you don't see the menu...

If you open the Group Photo app (Salsa or Fiesta) and see the blue "photo booth" circle, then you're in another event. To back out, double-tap the top left corner to open the hidden menu. In the menu, tap "dashboard" to show all the events. Find your event from the list of events, and tap "start event".



Popcam kiosk teardown



STEP 1 - End your shoot:

  • For Headshots: tap "?" in the upper right corner; then tap "End Shoot" and scan your SHOOTcode.
  • For Group Photo: double-tap the upper left corner; then tap "dashboard", and go back to the main menu.


STEP 2 - Unplug popcam and wrap its cord tightly around the back drum; then secure the cord using its clip.


STEP 3 - Remove popcam from the stand and set it aside. 


STEP 4 - Collapse the Stand: slightly loosen the stand's knobs, then lower its post and collapse its legs.


STEP 5 - Put the stool and the stand in the case.


STEP 6 - Place popcam in the case, facing up, so the stand rests in the gap between the popcam and the case.  Adjust the cord to prevent it from being pinched by the case lid, if needed.


STEP 7 - Remove the old shipping label from the case's lid and rip it up.


STEP 8 - Remove any shipping stickers from outside the case.


STEP 9 - Print the shipping label that was emailed to you, fold it in half, and place it in the shipping label slot with the shipping info facing away from you (so that the shipping info can be viewed from the outside the case).


STEP 10 - Double-check that the popcam, the stand, and the new shipping label are in the case.


STEP 11 -  Close the case and secure all its latches. Check to ensure the shipping label is visible through the case window.


STEP 12 -  Follow the shipping instructions emailed to you regarding UPS pickup or drop-off, or another pre-determined departure method.


Once popcam has shipped, you're all done!



Popcam troubleshooting


Popcam is programmed to recover automatically in the event of an error.  In case of an error, a "setting up" screen may appear.  Popcam should resolve the issue on its own and resume the photo-taking process.


If the "setting up" screen does not disappear:

  1. On the iPad, open the Settings app
  2. Under General > About, scroll to the bottom of the page and select "Shut Down"
  3. Swipe the "X" from left to right to shut down the iPad
  4. Unplug popcam from the power outlet, wait 5 seconds, and plug it back in
  5. Popcam will restart, and the iPad will automatically power on


If you continue to experience issues with popcam, please contact your account owner for support.



Need more help?

Email help@popcam.me